At NovaSell, protecting your privacy and securing your account are top priorities. This policy explains, in plain language, exactly what information we collect, why we collect it, how we protect it, and the rights you have over it. We keep things minimal: we only ask for what is strictly needed to run your account and never sell or trade your personal data.
1. Information We Collect
Account information: the username, email or contact details, and invite code you provide when registering.
Activity data: your deposits, withdrawals, balances and referral activity needed to operate your account.
Login identifiers: when you sign in with Google or the Telegram Mini App, we receive only the basic profile identifier needed to create and recognize your account — never your Google password or your Telegram contacts.
Technical data: minimal session and device information used to keep you logged in and to protect your account from abuse.
2. How We Use Your Information
To create your account, authenticate your logins, and keep you signed in securely.
To process deposits, withdrawals, referral commissions and show your transaction history.
To detect and prevent fraud, multi-accounting, and abuse of the platform.
To provide support and respond to your requests. We do not use your data for anything beyond running the service.
3. Data Sharing — What We Never Do
We only collect the minimum data needed to run your account. We never collect data we do not need.
We never sell, rent, or trade your personal information to third parties — full stop.
Your data is shared only where strictly necessary to operate the service or where required by law.
4. Google & Telegram Login
Signing in with Google or the Telegram Mini App only shares a basic identifier that confirms who you are.
We never receive or store your Google password, and we cannot read your Telegram chats, contacts, or messages.
You can revoke this access at any time from your Google account settings or Telegram, without losing access to funds already recorded on your account.
NovaSell's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
5. How We Protect Your Data
Sensitive data such as your password and withdrawal PIN are stored encrypted and are never visible to our team.
Connections to the platform are protected in transit, and access to account data is restricted and monitored.
6. Your Account Security Responsibilities
You are responsible for maintaining the security of your account information, password, and withdrawal PIN.
Never share your login credentials with anyone, including anyone claiming to be support.
Immediately notify our support team if you suspect unauthorized access or an account breach.
7. Anti-Fraud Protection
Our team will never ask for your password, withdrawal PIN, or verification codes — anyone who does is an impostor; report them to support immediately.
Always open the platform via the official address or the official Telegram bot.
Accounts compromised through fake links or third-party pages are the user's responsibility.
8. Data Retention
We keep your data only as long as your account is active or as needed to provide the service.
Some transaction records may be retained after account closure where required for legal, security, or anti-fraud purposes.
9. Cookies & Sessions
We use only the minimal cookies and session storage needed to keep you logged in and remember your language preference.
We do not use invasive third-party advertising or tracking cookies.
10. Your Rights & Control Over Your Data
You are in control of your data. You can view and update your account details from your dashboard at any time, request a copy of the information we hold about you, or ask us to delete your account and associated personal data (subject to legal and anti-fraud record-keeping requirements). To exercise any of these rights, contact support through the official channels in your dashboard.
11. Policy Updates & Contact
We may update this Privacy & Security Policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top always shows the current version. Continuing to use the platform after changes are posted means you accept the updated policy. For any privacy or security question, contact our support team through the official channels in your dashboard — support is available 24/7.
